Sales coaching skills for sales managers - 7/8th November 2011
Coaching Skills for Managers

The Essential Skills for Effective Coaching - 2 days

Overview & who should attend

This full and in depth coaching course will provide managers and people new to coaching with the essential skills necessary to become an outstanding coach. You will learn coaching systems and coaching tools that are proven and get results fast.  Whether you are new to coaching or have
experience in coaching you will gain new found tools and techniques for instant impact. In today’s
tight budget environment coaching is the quickest and most effective method of developing members of staff.

Key Outcomes

The course will provide delegates with the skills to be able to:
• Use with confidence, a structured coaching framework to develop the skills and improve the
performance of their staff and peers.
• Use a number of coaching tools appropriately to enable specific learning outcomes to be
achieved.
• Proven coaching systems and tools that the very best coaches in the world use.
• Essentials of giving feedback.
• An in depth understanding of coaching styles and when to use them.
• Confidently coach and develop their staff

Key Areas Covered

• Introduction to coaching.
• The coach’s mindset: Six principles of masterful coaching.
• The biggest coaching mistakes and how you can avoid them.
• 5 characteristics of the world’s greatest sales coaches.
• The A.G.R.O.W.T.H system for coachability.
• Coaching styles directive and non-directive and when to use them.
• The GROW MODEL in coaching.
• The essentials of language and clear communication in coaching.
• Appropriate questioning skills for improving performance of coachee
• Active listening
• Giving and receiving feedback and dealing with difficulties.
• Coach-Mentoring active session.
• The progress grid. 30 days to mastering your coaching.
• Facilitating an effective coaching conversation


Course: Coaching skills for managers (Manager level or potential coaches)
Investment: £795+VAT
Duration: 2 days
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